Frequently Asked Questions. (FAQs)
General Questions
What is Ecstasy Music Classes?
Ecstasy Music Classes is an online platform dedicated to teaching music. We offer live, one-on-one sessions with experienced instructors to help you learn and master various musical instruments and vocal techniques from the comfort of your home.
What instruments do you teach?
We teach a wide range of instruments, including the keyboard, guitar, and drums. We also offer classes for both vocal and sound engineering.
Are the classes live or pre-recorded?
All our classes are live and one-on-one. This personalized format allows our instructors to give you their full attention, provide real-time feedback, and tailor the lessons to your specific needs and learning pace.
Classes & Curriculum
What is the age limit for your classes?
We welcome students of all ages! Our curriculum is designed to be adaptable for both children and adults.
Do I need to have my own instrument?
Yes, it is essential to have your own instrument (e.g., keyboard, guitar) for the classes so you can practice what you learn and follow along with your instructor.
Do you offer a demo or trial class?
We currently do not offer a demo class. However, you can see our curriculum and the courses we offer on the website.
Technical & Other Questions
What equipment do I need for online classes?
You will need a reliable internet connection, a desktop or laptop computer, and a webcam and microphone. For sound engineering classes, you may require additional software or hardware.
How do I book a class?
You can book a class by calling us at the number provided on the website or filling out our contact form. Our team will get in touch with you to schedule your session.
How can I contact customer support?
You can reach our support team by calling us or sending an email to the address provided on our website. We are here to help you with any questions or issues you may have.
FAQs for Online Classes via Zoom
Which platform do you use for online classes?
We use Zoom for all our one-on-one classes. It is a widely used and reliable platform that allows for high-quality video and audio, essential for effective music lessons.
What are the technical requirements for a smooth class?
To ensure a good learning experience, please make sure you have the following:
A stable internet connection: A minimum speed of 10-15 Mbps is recommended for smooth video and audio. A wired (Ethernet) connection is preferable over Wi-Fi for maximum stability.
A laptop or desktop computer: While a tablet or smartphone can work, a computer provides a better view and allows for easier adjustment of settings.
A good quality external microphone (recommended): While your computer's built-in mic will work, an external USB microphone can significantly improve the audio quality of your instrument. This allows the teacher to hear your playing more clearly.
Headphones or earphones: Using headphones prevents echoes and helps you hear the instructor's feedback and audio examples clearly.
A quiet space: Find a place free from background noise and distractions to get the most out of your lesson.
Do I need a Zoom account?
No, you do not need to create a Zoom account to join our classes. We will send you a unique meeting link via email or WhatsApp for each scheduled session. You just need to click on the link to join the class.
How do I set up my Zoom for music lessons?
For the best audio quality, we recommend adjusting your Zoom settings. This is a crucial step for music.
Enable "Original Sound for Musicians": By default, Zoom filters out background noise, which can also remove parts of your instrument's sound. To prevent this, go to your Zoom audio settings and enable "Original Sound."
Turn off "Automatically adjust microphone volume": This feature can cause your instrument's sound to fluctuate. It's best to disable it for a consistent audio level.
Use headphones: Remind your students to use headphones to prevent feedback and echo.
We will provide a simple guide or a quick check at the beginning of your first class to ensure your settings are correct.
What if I have technical problems during a class?
If you encounter any issues with audio, video, or connectivity, please inform your instructor immediately. They will try to help you troubleshoot the problem. If a solution isn't found, we can reschedule the class.
Can the classes be recorded?
For privacy and security reasons, we do not allow students to record the classes. However, we can discuss providing a brief summary or key takeaways after each session